Questions, answered honestly

Including the one everybody asks first.

Why not just ask ChatGPT for free?

Fair question — you'd get a decent answer there, and we won't pretend otherwise. The difference is where the repair steps come from. A general chatbot composes its answer fresh every time from patterns in its training: ask twice, get two different answers, some subtly wrong about which grit to sand with or when to stop — and you can't tell which one you got.

Fixbud doesn't compose repair steps at all. Every tutorial is built from a fixed, written procedure — the same tested sequence every time — and AI only personalizes it to your car, color, and experience. That's what makes professional review possible: an expert can sign off on a procedure once, and every customer gets exactly what was reviewed. There's no fixed thing to verify inside a chatbot.

On top of that: hard-coded safety rules that always fire (cracked wheel? repeatedly blowing fuse? we refuse and say why), a diagnostic interview designed by the trade (the fingernail test isn't something you'd know to mention), a shopping list matched to your paint code, and a real guarantee — if the fix doesn't help, you get your money back. A chatbot owes you nothing afterward. We do.

What repairs does Fixbud cover right now?

Automotive cosmetic and light repairs: paint scratches and stone chips, scuffs and paint transfer, headlight restoration and bulb replacement (including taillights and interior bulbs), water spots and swirl marks, trim restoration, wheel curb rash, small interior repairs, wiper problems, windshield chip assessment, mirror glass, and more — 25 procedures at launch, growing steadily. Home and appliance repairs are on the roadmap.

Is it really free to try?

Yes — your first 2 written tutorials are free, no signup, no card. After that: $7 for a written tutorial, or $9 for the video version (written tutorial + AI video clips of your key steps). For comparison, a body shop quote for a typical scratch runs $150–500.

What if my repair isn't safe to DIY?

Then we tell you — before you pay, not after. Part of every assessment is an honest call on whether this job is safe and sensible to do yourself. Structural damage, spreading rust, cracked wheels, electrical shorts, high-voltage lighting systems: those get a straight "this needs a professional, and here's why" instead of a tutorial. We think that honesty is worth more than any single sale.

Are the instructions professionally verified?

The steps come from our written procedure library — never invented on the fly by AI. We're currently in beta: procedures are being reviewed by working professionals, and each one gets a verified badge as its sign-off lands. Until then, the beta banner stays up, the price stays low, and the refund guarantee covers you without questions.

Can I keep my tutorial?

Yes — it's yours forever. Download it as a PDF, print it, or bookmark the page (paid tutorials regenerate free at their link any time). Listen to steps read aloud while your hands are busy.

What happens to my photo?

Your photo is used once — to recognize your vehicle and damage and build your tutorial. We don't sell it, publish it, or use it for advertising.

What about video tutorials?

They're here, in beta. The $9 video tutorial includes your full written tutorial plus short AI-generated video clips illustrating your key steps. The clips are labeled as illustrative — the written, procedure-grounded steps remain the source of truth while our expert review of the visuals continues.

How do refunds work?

If your tutorial didn't help, reply to your receipt email and say so — full refund, no questions, no forms. That's the whole policy.

📷 Try it free — snap a photo